To ensure a smooth connection, always pair your Stix Remotes through the Stix App, not your phone’s Bluetooth settings.
🚨 Important: Do not try to pair your Stix Remotes directly through your phone’s Bluetooth settings. They will only connect properly through the Stix App.
If you’re having trouble connecting, try:
✅ Ensuring Bluetooth is enabled on your device
✅ Restarting your Stix Remotes by turning them off and on
✅ Closing and reopening the Stix App
Need more help? Contact our support team at [email protected]